1.8
  • Nothing since we joined1 votes
  • Customer service2 votes
  • Cannot book within 12 months1 votes
  • Exchange trade is a joke1 votes
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  • Mar 24
  • Hotels and Resorts
  • Apopka, Florida
  • Timeshare
  • 35
  • REVIEW RATING 4/5

I received an email last week advising me of repairs at the property I had booked in January. The repairs are for the sea wall along the river the property fronts. This property has boats for use by people that are staying there, for a nominal fee. I go to this property, with a friend, for one thing, to fish. I called the property this week and was told no boats would/could be available until... Read more

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  • Mar 19
  • Cruises and Ships
  • Discovery Bay, California
  • Cruise
  • 79
  • REVIEW RATING 4/5

As a current owner with Rci I just want to post that I have had the worst experience ever we just booked a cruise through them and it was the biggest mistake ever. First of all it is a hassle having to call them every single time trying to do an upgrade because carnival can not make any changes without them giving an ok or just with questions in general. I'm not very happy with the deal that we... Read more

Was this review helpful? 1 0

My husband and I used a percentage of our points to book a hotel room. There is a lowest price guarantee on the room I reserved through rci. I found a better room at a cheaper rate and they are refusing to honor the money back guarantee. I will never book a room thorough rci again. Add comment

  • Mar 09
  • Hotels and Resorts
  • Portland, Oregon
  • Timeshare Trade
  • 146
  • REVIEW RATING 4/5

We will no longer renew our membership with RCI. No matter how far in advance you deposit your weeks, (using a high demand, high season resort) the trading power RCI assigns won't offer you much trading choice. You have the option of depositing additional weeks and combining, but all at an increased cost to you (the customer). This is an unethical way to do business and consumer treatment. In... Read more

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  • Mar 06
  • Hotels and Resorts
  • Platinum Membership
  • 1
  • 1
  • 120
  • REVIEW RATING 4/5

I renewed my membership, extended my points, and made a reservation on line. I booked flights separately. The next day my account did not show my reservation or my extended points. My credit card showed the money for the membership was taken and the other charges were "pending". Flights are non-refundable, I have no reservation, and availability is declining each time I look. Four phone calls to... Read more

Was this review helpful? 1 1

  • Feb 27
  • Travel Agencies
  • Wellington, Wellington
  • Cruise
  • 116
  • REVIEW RATING 4/5

RCI 241, biggest Rip Off!! Stupidly bought 241 certificates, booked & paid a cruise for 3 people. Local travel agent got a quote for the same room & sail date. We could have 4 people sailing cheaper than what we have paid RCI for 3ppl using a 241 voucher. Out of pocket 5K. We are taking this matter further, no resolution and we will get lawyers involved. Its the principal of the... Read more

Was this review helpful? 2 1

  • Feb 20
  • Hotels and Resorts
  • Points Exchange
  • 1
  • 1
  • 150
  • REVIEW RATING 4/5

RCI could easily advertise how many points are needed for an exchange, but they do not. Why? Because we have two choices, either of which makes extra money for RCI: 1. Use huge trading power to get what you want. They send you the leftover points but you then have to pay to combine them with another leftover to get something decent. 2. Guess as to the right point level of the trade, and possibly... Read more

Was this review helpful? 1 0

  • Feb 13
  • Hotels and Resorts
  • Ashburn, Virginia
  • Hotel Reservation
  • 193
  • REVIEW RATING 5/5

Once you make a reservation with the RCI Partners program you are stuck. I talked to a young gentleman about a hotel reservation because RCI did not have any resorts available in San Francisco. While making the reservation I told him I would be travelling with my two young grandchildren, and would need a room for two days, one on the 10th and the other on the 12th. He told me he had one Market... Read more

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  • Feb 05
  • Hotels and Resorts
  • Hilton Head Island, South Carolina
  • Vacation Plan
  • 302
  • REVIEW RATING 5/5

1) we went to give back our unit purchased 10 years ago and current in monthly /yearly dues.... it was good for 3 weeks a year 5 star... 2) we actually upgraded (yup....) to a new Hilton Head property with an extra week - making this 4 weeks and less monthly cost than prior.. 3) in the last 12 months - EVERY SINGLE property we look at is booked up for at least a 9 month window... making it... Read more

Was this review helpful? 2 1

  • Jan 27
  • Hotels and Resorts
  • Huntington Beach, California
  • Rci Platinum
  • 1
  • 1
  • 248
  • REVIEW RATING 5/5

RCI Platinum is such a JOKE! They claim to give out automatic unit upgrades when one "available", which if you read any timeshare post you can tell that no one ever gets this to happens. After calling and speaking with several reps (not customer service agent because I as the customer have never received any positive service when calling) I was told that even though it is within my 14 days of... Read more

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