Submit ›
or
1.6 Based on 26 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Housekeeping and front desk staff 2
  • Customers don't like
    • Customer service 4
    • Customer experience 3
    • Lack of timely response 3
Advanced
search
loading...
More Less

We have enough points saved up to go anywhere in the world but everywhere my wife and I pick to go unavailable. We personally think they are full of ***. My wife was on trivago while we talked to the RCI rep and everywhere the rep said was fully booked trivago said was available. RCI is lying to us and probably lied to you.

Add comment

either their vacation exchange points are too much or if you catch a sale, then the transaction fee is too much. Last call prices are about $279.00, with no points used. Found sale on exchange points as low as 7500 pts, but transaction fees are $219.00. Can not find any available locations in time frame wanted. Either they are one day available or two days available. Then you are penalized for not staying 7 days for cleanings. I do not... Read more

Was this review helpful? 0 1

I also find that RCI continues to change additional fees every time you attempt to use tour trading power points! It is such a scam. I would recommend that you use ANY other exchange program!

Add comment

I offloaded my RCI property (formerly Sunterra, formerly Epic) years ago. I had to pay to do so. Now my name is somehow still in their system and I get calls every week trying to sell me more of their worthless product. As soon as I make mention that I would like to NOT be called any longer or ask how to get my name off of their list, they hang up. Long story short: If you buy into their scam, you're going to be angered, frustrated, and out... Read more

Was this review helpful? 1 1

RCI SUCKS! On our first reservation we tried to do a simple hotel booking through them and they royally screwed it up. We had requested a 2 bedroom suite in Peoria, Arizona at the Holiday Inn Express and Suites. On the site it said 2 bedroom with 1 king but did not mention what the other rooms bed configuration was. We weren't sure if that meant 1 king in each room or 1 king total so we called RCI to confirm. The agent said yes but to make sure... Read more

Was this review helpful? 1 0

WE VISITED THE BELOW RESORT on 2/21-2/28-16. Was told to get discount tickets we must listen to a 90 minutes presentation. WE DID, Was told we must eat but we weren't hungry. Told him we were tired and my husband was ill, he has alehimizer and he became very upset; We spoke to 4 person for a total of 4 hours. We did not visit any places in Nashville for 2 days following that awful day. we did not go outside. A vacation ruined.  We want... Read more

Was this review helpful? 1 0

They keep calling me saying they have something to do with southwest airlines. Every time I tell them I am not interested and hang up. However, this time I told them I want interested and the girl just started saying F$%# you F$%# you F$%# you over and over again. Great business model. I am a real estate broker in the Las Vegas area an cant imagine treating a prospect this way. Next time they call I am turning them in "my phone # is on the... Read more

Was this review helpful? 1 0

DO NOT EVER BUY A TIMESHARE. AND IF YOU DO, DO NOT JOIN RCI. ONCE YOU JOIN RCI THEY THINK THEY OWN YOUR TIMESHARE. THESE PEOPLE CHARGE YOU A FEE TO BOOK YOUR RESORT, WHICH YOU OWN. THEN THEY CHARGE YOU A EXCHANGE FEE IF YOU WANT TO GO TO A DIFFERENT RESORT. AND WHEN YOU TALK TO A REP. FROM RCI THEY REALLY THINK THAT THEY OWN YOUR TIMESHARE. DON'T EVER BUY A TIMESHARE ANY WHERE, IT IS NOT WORTH IT Read more

Was this review helpful? 1 1

Did not get what I paid for. I will not use again.

Add comment

Trying to find an RCI timeshare for a trip to the Traverse City area in Michigan. RCI told me that they don't have ANY in all of Michigan for the late July-early August period. Yet, when I go to the VRBO site, I can find a list of 81 available, just in the Bellaire section of the Traverse City area alone! What is going on here? When I was visiting the area last summer, I could tell that there were plenty of unused units. Are people... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about RCI Timeshare.
Filing a new complaint about
×