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  • Customers like
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  • Customers don't like
    • Customer service2
    • Cannot book within 12 months1
    • Exchange trade is a joke1

  • 1 day ago
  • Advertisements and Cons
  • O Fallon, Illinois
  • 12
  • REVIEW RATING 3/5

We purchased a timeshare in Hilton Head. We were told that the golf package itself would pay for the time share if we decided to rent the golf separately from the timeshare. Not true! The next time we went we were told we were upgrading but when we booked a week we had one less room. This is why there are no contracts given at signing. This company is full of lies. I contacted the SC board of... Read more

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  • Jun 10
  • Hotels and Resorts
  • Redwood City, California
  • Timeshare Resort
  • 231
  • REVIEW RATING 4/5

Ok here I go!! I don't like to write bad reviews but in this case it's a must!! I've owned my Timeshare 4 15 yrs & it seems every year I exchange my time share which is a 5 star exchange & & get a 2 to 3 star *** dumpy room & resort looks nice on line until u get there.. RCI also nickels & dimes u 4 everything even to change a name 4 a family member to use & money to... Read more

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  • Jun 03
  • Hotels and Resorts
  • Pennsylvania, United States
  • Timeshare
  • 125
  • REVIEW RATING 4/5

Call anytime. I will be visiting your pitch sites if I do not Head from you. You left us stranded in Florida and Humiliated and ruined our vacation. I am retired now with the time and will to expose this mega scam. Forced to pay forever for something that you can't sell. Fees that outweigh room costs. No customer service when booked at properties that aren't on your network. One scam after... Read more

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  • Jun 01
  • Hotels and Resorts
  • Milan, Lombardy
  • Vacation Booking
  • 84
  • REVIEW RATING 3/5

recived phonecall saying that our booking for frigerias in provence france was cancelled .. booked and confirmed at beginning of the year 2015 .. cancelled the week 31 . all taken leave ... arranged for dogsitter .this is not acceptable... rci deft lost points in customer service.. now offered sardegna or spain ... we opted for provence,spain because we prefer to travel by car ...now we are at... Read more

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  • May 29
  • Hotels and Resorts
  • Palmdale, California
  • Timeshare
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed. Read more

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They are ripping our money Alsaiari Add comment

  • May 12
  • Hotels and Resorts
  • San Diego, California
  • 1
  • 1
  • 117
  • REVIEW RATING 4/5

Horrible company. They invoice and then will charge a late fee when you are not late. I pay to them but it takes 2 days to clear my bank but they have authorization from my bank. They will charge a late fee. Then it is difficult to use web page. When I call for reservation help they tell me of an outstanding charge that we have never been billed for. Very dishonest compsny. We are older and don't... Read more

Was this review helpful? 1 0

Conned into buying points for a timeshare experience. Could never use them up to 6 months out or at the locations promised. This timeshare predator should be closed as it operates fraudulently. Then they want to sell you more points for non-existent availability. Do not do business with these predators. Add comment

  • Apr 21
  • Hotels and Resorts
  • Gilbert, Arizona
  • Timeshare Reservation
  • 1
  • 1
  • 331
  • REVIEW RATING 5/5

When I wanted to reserve a room for a week two months ahead, I asked them if I can reserve it but pay when I get there. They said “absolutely, you will only be charged when you show up”. They said they needed my card information to make the reservation, and took the money out of my account right away, on a Sunday. When I called on Monday to ask them for my money back, they said they reversed the... Read more

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  • Apr 21
  • Hotels and Resorts
  • Tampa, Florida
  • Vacation Booking
  • 1
  • 1
  • 150
  • REVIEW RATING 4/5

booked a wk thru RCI at Barefoot /Old town Jan 2015, i called t& confirmed AM before we drove to Orlando. Arrived @ 10:30 pm, they had no room for us, they "over booked." They sent us a substandard resort, Orbitz One, - this resort is now owned by Diamond Resorts & it is horrible. People are nice but did absolutely nothing to help us. You can't even sit on the furniture in the living... Read more

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