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  • Nothing since we joined1 votes
  • Customer service2 votes
  • Anythingeverything a hoax1 votes
  • Anything everything is a hoax1 votes
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  • 23 hours ago
  • Hotels and Resorts
  • Wellington, Wellington
  • 4

RCI 241, biggest Rip Off!! Stupidly bought 241 certificates, booked & paid a cruise for 3 people. Local travel agent got a quote for the same room & sail date. We could have 4 people sailing cheaper than what we have paid RCI for 3ppl using a 241 voucher. Out of pocket 5K. We are taking this matter further, no resolution and we will get lawyers involved. Its the principal of the... Read more

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  • Feb 20
  • Hotels and Resorts
  • Points Exchange
  • 1
  • 1
  • 61
  • REVIEW RATING 3/5

RCI could easily advertise how many points are needed for an exchange, but they do not. Why? Because we have two choices, either of which makes extra money for RCI: 1. Use huge trading power to get what you want. They send you the leftover points but you then have to pay to combine them with another leftover to get something decent. 2. Guess as to the right point level of the trade, and possibly... Read more

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  • Feb 13
  • Hotels and Resorts
  • Ashburn, Virginia
  • Hotel Reservation
  • 120
  • REVIEW RATING 4/5

Once you make a reservation with the RCI Partners program you are stuck. I talked to a young gentleman about a hotel reservation because RCI did not have any resorts available in San Francisco. While making the reservation I told him I would be travelling with my two young grandchildren, and would need a room for two days, one on the 10th and the other on the 12th. He told me he had one Market... Read more

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  • Feb 05
  • Hotels and Resorts
  • Hilton Head Island, South Carolina
  • Vacation Plan
  • 191
  • REVIEW RATING 5/5

1) we went to give back our unit purchased 10 years ago and current in monthly /yearly dues.... it was good for 3 weeks a year 5 star... 2) we actually upgraded (yup....) to a new Hilton Head property with an extra week - making this 4 weeks and less monthly cost than prior.. 3) in the last 12 months - EVERY SINGLE property we look at is booked up for at least a 9 month window... making it... Read more

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  • Jan 27
  • Hotels and Resorts
  • Huntington Beach, California
  • Rci Platinum
  • 1
  • 1
  • 179
  • REVIEW RATING 5/5

RCI Platinum is such a JOKE! They claim to give out automatic unit upgrades when one "available", which if you read any timeshare post you can tell that no one ever gets this to happens. After calling and speaking with several reps (not customer service agent because I as the customer have never received any positive service when calling) I was told that even though it is within my 14 days of... Read more

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  • Jan 10
  • Travel Agencies
  • Rockwall, Texas
  • Resort Booking
  • 186
  • REVIEW RATING 5/5

We've had our timeshare for 2 years. A points share. I've tried twice to book a hotel in Breckenridge and went through the entire process and then got a computer error and to call this 800 number. The first guy told me he wasn't a maintenance guy he didn't know what was wrong. I went online again the next day ( a Friday) and tried to book and went through the entire process credit card and... Read more

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  • Jan 06
  • Cruises and Ships
  • Cruise
  • 1
  • 1
  • 168
  • REVIEW RATING 4/5

My question and the agent's answer about the cost of our 241 cruise using the voucher we'd bought. Judge for yourself! Q: I was really excited [after we'd booked using our 241 voucher which we'd bought] until I went to the Azamara site and found that the price they are offering for Sep 2013 is AUD$5434.47 pp Veranda. If ours is a 241 why is the cost AUD$10099.02? A: 241 is Based on Passenger # 1... Read more

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  • Jan 01
  • Hotels and Resorts
  • Reading, Pennsylvania
  • Timeshare Points
  • 246
  • REVIEW RATING 5/5

I read bad reviews and decided to pay the fee anyway. Problem is no matter how early I start searching I am unable to find anything other then studio. When contacting CS they state, you should not join expecting to exchange, WHAT? I have RCI points which is fully based on exchanging. I have most trading points RCI raves about and yet can't find exchange. Funny, I called 1 resort and they have... Read more

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  • Dec 31, 2014
  • Travel Agencies
  • Timeshare Points
  • 200
  • REVIEW RATING 5/5

I gave a friend several thousand points as a wedding gift and confirmed through RCI the guest name, points allocated and deadline date for my friend to book a reservation for FY2014 use year ending August 31, 2015. My friend initially emailed RCI customer service then followed up with a phone call on the deadline date to request assistance with making a reservation, and there was no data found... Read more

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  • Dec 19, 2014
  • Hotels and Resorts
  • Maintenance Fee
  • 246
  • REVIEW RATING 5/5

Sounds familiar booked a booking for 1week through RCI 2nd June 2014 for Palm Beach Club Tenerife for the 16th January 2015 flights been booked to correspond with the dates. RCI phones up about 3months ago to say you can not get this week in January as the owner has not paid his maintenance fees . Rubbish!!!! you can not space bank and do a search on the RCI website if your maintenance is not... Read more

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