1.7
  • Customer service2 votes
  • Cannot book within 12 months1 votes
  • Exchange trade is a joke1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 21
  • Hotels and Resorts
  • Gilbert, Arizona
  • Timeshare Reservation
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

When I wanted to reserve a room for a week two months ahead, I asked them if I can reserve it but pay when I get there. They said “absolutely, you will only be charged when you show up”. They said they needed my card information to make the reservation, and took the money out of my account right away, on a Sunday. When I called on Monday to ask them for my money back, they said they reversed the... Read more

Was this review helpful? 0 0

  • Apr 21
  • Hotels and Resorts
  • Tampa, Florida
  • Vacation Booking
  • 1
  • 1
  • 26
  • REVIEW RATING 3/5

booked a wk thru RCI at Barefoot /Old town Jan 2015, i called t& confirmed AM before we drove to Orlando. Arrived @ 10:30 pm, they had no room for us, they "over booked." They sent us a substandard resort, Orbitz One, - this resort is now owned by Diamond Resorts & it is horrible. People are nice but did absolutely nothing to help us. You can't even sit on the furniture in the living... Read more

Was this review helpful? 0 0

  • Apr 19
  • Hotels and Resorts
  • Sherwood Park, Alberta
  • Timeshare
  • 61
  • REVIEW RATING 4/5

My account is paid in full for December 15, 2015, $1,115.36 USD, membership annual Dues. Timeshare paid in full $22,450.00 GH Marketing Geo Holidays. RCI charges, over $199.00 to book accommodations and have already paid member dues over $99.00. I am locked out of my GeoHoliday/Getaways Resort Management, 60,000 points bi-annual membership. They took away my member number and issued me a... Read more

Was this review helpful? 1 0

  • Mar 24
  • Hotels and Resorts
  • Apopka, Florida
  • Timeshare
  • 181
  • REVIEW RATING 4/5

I received an email last week advising me of repairs at the property I had booked in January. The repairs are for the sea wall along the river the property fronts. This property has boats for use by people that are staying there, for a nominal fee. I go to this property, with a friend, for one thing, to fish. I called the property this week and was told no boats would/could be available until... Read more

Was this review helpful? 1 1

  • Mar 19
  • Cruises and Ships
  • Discovery Bay, California
  • Cruise
  • 203
  • REVIEW RATING 4/5

As a current owner with Rci I just want to post that I have had the worst experience ever we just booked a cruise through them and it was the biggest mistake ever. First of all it is a hassle having to call them every single time trying to do an upgrade because carnival can not make any changes without them giving an ok or just with questions in general. I'm not very happy with the deal that we... Read more

Was this review helpful? 1 1

My husband and I used a percentage of our points to book a hotel room. There is a lowest price guarantee on the room I reserved through rci. I found a better room at a cheaper rate and they are refusing to honor the money back guarantee. I will never book a room thorough rci again. Add comment

  • Mar 09
  • Hotels and Resorts
  • Portland, Oregon
  • Timeshare Trade
  • 275
  • REVIEW RATING 4/5

We will no longer renew our membership with RCI. No matter how far in advance you deposit your weeks, (using a high demand, high season resort) the trading power RCI assigns won't offer you much trading choice. You have the option of depositing additional weeks and combining, but all at an increased cost to you (the customer). This is an unethical way to do business and consumer treatment. In... Read more

Was this review helpful? 1 2

  • Mar 06
  • Hotels and Resorts
  • Platinum Membership
  • 1
  • 1
  • 177
  • REVIEW RATING 4/5

I renewed my membership, extended my points, and made a reservation on line. I booked flights separately. The next day my account did not show my reservation or my extended points. My credit card showed the money for the membership was taken and the other charges were "pending". Flights are non-refundable, I have no reservation, and availability is declining each time I look. Four phone calls to... Read more

Was this review helpful? 2 2

  • Feb 27
  • Travel Agencies
  • Wellington, Wellington
  • Cruise
  • 155
  • REVIEW RATING 4/5

RCI 241, biggest Rip Off!! Stupidly bought 241 certificates, booked & paid a cruise for 3 people. Local travel agent got a quote for the same room & sail date. We could have 4 people sailing cheaper than what we have paid RCI for 3ppl using a 241 voucher. Out of pocket 5K. We are taking this matter further, no resolution and we will get lawyers involved. Its the principal of the... Read more

Was this review helpful? 3 2

  • Feb 20
  • Hotels and Resorts
  • Points Exchange
  • 1
  • 1
  • 202
  • REVIEW RATING 4/5

RCI could easily advertise how many points are needed for an exchange, but they do not. Why? Because we have two choices, either of which makes extra money for RCI: 1. Use huge trading power to get what you want. They send you the leftover points but you then have to pay to combine them with another leftover to get something decent. 2. Guess as to the right point level of the trade, and possibly... Read more

Was this review helpful? 1 1

Had an experience with RCI Timeshare?

Write a review
Did not find what you were looking for?
 
×
You are reading about RCI Timeshare.
Filing a new complaint about
×