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  • 2 days ago
  • Hotels and Resorts
  • Huntington Beach, California
  • Rci Platinum
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

RCI Platinum is such a JOKE! They claim to give out automatic unit upgrades when one "available", which if you read any timeshare post you can tell that no one ever gets this to happens. After calling and speaking with several reps (not customer service agent because I as the customer have never received any positive service when calling) I was told that even though it is within my 14 days of... Read more

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  • Jan 10
  • Travel Agencies
  • Rockwall, Texas
  • Resort Booking
  • 91
  • REVIEW RATING 4/5

We've had our timeshare for 2 years. A points share. I've tried twice to book a hotel in Breckenridge and went through the entire process and then got a computer error and to call this 800 number. The first guy told me he wasn't a maintenance guy he didn't know what was wrong. I went online again the next day ( a Friday) and tried to book and went through the entire process credit card and... Read more

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  • Jan 06
  • Cruises and Ships
  • Cruise
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

My question and the agent's answer about the cost of our 241 cruise using the voucher we'd bought. Judge for yourself! Q: I was really excited [after we'd booked using our 241 voucher which we'd bought] until I went to the Azamara site and found that the price they are offering for Sep 2013 is AUD$5434.47 pp Veranda. If ours is a 241 why is the cost AUD$10099.02? A: 241 is Based on Passenger # 1... Read more

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  • Jan 01
  • Hotels and Resorts
  • Reading, Pennsylvania
  • Timeshare Points
  • 171
  • REVIEW RATING 4/5

I read bad reviews and decided to pay the fee anyway. Problem is no matter how early I start searching I am unable to find anything other then studio. When contacting CS they state, you should not join expecting to exchange, WHAT? I have RCI points which is fully based on exchanging. I have most trading points RCI raves about and yet can't find exchange. Funny, I called 1 resort and they have... Read more

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  • Dec 31, 2014
  • Travel Agencies
  • Timeshare Points
  • 136
  • REVIEW RATING 4/5

I gave a friend several thousand points as a wedding gift and confirmed through RCI the guest name, points allocated and deadline date for my friend to book a reservation for FY2014 use year ending August 31, 2015. My friend initially emailed RCI customer service then followed up with a phone call on the deadline date to request assistance with making a reservation, and there was no data found... Read more

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  • Dec 19, 2014
  • Hotels and Resorts
  • Maintenance Fee
  • 191
  • REVIEW RATING 5/5

Sounds familiar booked a booking for 1week through RCI 2nd June 2014 for Palm Beach Club Tenerife for the 16th January 2015 flights been booked to correspond with the dates. RCI phones up about 3months ago to say you can not get this week in January as the owner has not paid his maintenance fees . Rubbish!!!! you can not space bank and do a search on the RCI website if your maintenance is not... Read more

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  • Dec 17, 2014
  • Hotels and Resorts
  • Hanover, Massachusetts
  • Vacation Booking
  • 200
  • REVIEW RATING 4/5

On 11/16/14 I booked a vacation to Secrets Maroma Beach in Cancun. After receiving the email confirmation saying the vacation was booked I scheduled my airfare. Today I called to prepay for the all inclusive and was told there was no reservation under my name and resort is fully booked. WE already have our plane tickets and are planning on meeting a large group of our friends. They say they... Read more

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  • Dec 07, 2014
  • Travel
  • Minneapolis, Minnesota
  • Timeshare Website
  • 1
  • 1
  • 122
  • REVIEW RATING 4/5

So tired of RCI...looks like I am not the only one! Every weekend their website is "Down for maintenance" from Friday night to Sunday late afternoon...how convenient. What kind of legitimate site is not available at the times customers are free to do their searches. We used to be able to trade week for week but now they have turned them into points and taken away the power that we had in the... Read more

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  • Nov 13, 2014
  • Hotels and Resorts
  • Timeshare
  • 454
  • REVIEW RATING 5/5

We are done with RCI and their lies. We exchanged time share weeks for an all inclusive in Mexico. After calling and discussing options my wife and talked it over and decided on the room we wanted. So when I called back I was told that we would have to pay the all inclusive rate for 4 adults for that room. Even though it is just us and our daughter. So I got over it and we went with a smaller... Read more

Was this review helpful? 4 1

  • Oct 30, 2014
  • Hotels and Resorts
  • Timeshare
  • 1
  • 1
  • 327
  • REVIEW RATING 4/5

I've been a timeshare owner for 8 years now. It changed my life, never did vacations till I owned one, well worth the money, The Grandview in Las Vegas is where I own and I have never had problems with exchanging or getting the best rates on hotels. I think that people just need to give things a try and maybe they could realize all the amazing benefits of owning a powerful Timeshare. You can't... Read more

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