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    • Customer service2
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  • Jul 20
  • Hotels and Resorts
  • Los Angeles, California
  • Rci Timeshare Booking
  • 54
  • REVIEW RATING 4/5

RCI told us that they booked a suite with King bed and a sofa bed. Calling resort, they said that they have a 2 double bed room for us. We paid 3000 dollars in all inclusive fees and spent 12 hours on phone to remedy the situation. RCI does not even acknowledge their mistake and is not willing to call Resort to fix this. We have Wyndham and it absolutely impacts our experience. Wyndham uses RCI... Read more

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  • Jul 20
  • Hotels and Resorts
  • New York, New York
  • Rci Timeshare Cancellation Policy
  • 39
  • REVIEW RATING 4/5

July 10th 2015 attended a meeting at Apex International Nassau because of promise of $75.00 and free breakfast for attending by a lady in a jewellery shop. The Presentation took several hours and after being coerced by a so called Manager, I agreed to sign up for 2 weeks travel to any destination I wanted for always getting a first class hotel or condominium. A Barclay's Bank line of credit was... Read more

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  • Jul 09
  • Hotels and Resorts
  • Cancun, Quintana Roo
  • Rci Timeshare Presentation
  • 121
  • REVIEW RATING 4/5

I am usually very happy with the way RCI works but in my past vacations I was left very disappointed. I always get invited to the timeshare presentations and I always deny since I hate being pressured and plus they always end up wasting a bunch of time. During my last vacations I was obligated to pay a deposit I have never paid before that deposit it was about 60 dollars. I was obviously very... Read more

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  • Jul 04
  • Hotels and Resorts
  • O Fallon, Illinois
  • Rci Timeshare
  • 1
  • 1
  • 97
  • REVIEW RATING 4/5

We purchased a timeshare in Hilton Head. We were told that the golf package itself would pay for the time share if we decided to rent the golf separately from the timeshare. Not true! The next time we went we were told we were upgrading but when we booked a week we had one less room. This is why there are no contracts given at signing. This company is full of lies. I contacted the SC board of... Read more

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  • Jun 10
  • Hotels and Resorts
  • Redwood City, California
  • Timeshare Resort
  • 316
  • REVIEW RATING 5/5

Ok here I go!! I don't like to write bad reviews but in this case it's a must!! I've owned my Timeshare 4 15 yrs & it seems every year I exchange my time share which is a 5 star exchange & & get a 2 to 3 star *** dumpy room & resort looks nice on line until u get there.. RCI also nickels & dimes u 4 everything even to change a name 4 a family member to use & money to... Read more

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  • Jun 03
  • Hotels and Resorts
  • Pennsylvania, United States
  • Timeshare
  • 180
  • REVIEW RATING 4/5

Call anytime. I will be visiting your pitch sites if I do not Head from you. You left us stranded in Florida and Humiliated and ruined our vacation. I am retired now with the time and will to expose this mega scam. Forced to pay forever for something that you can't sell. Fees that outweigh room costs. No customer service when booked at properties that aren't on your network. One scam after... Read more

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  • Jun 01
  • Hotels and Resorts
  • Milan, Lombardy
  • Vacation Booking
  • 125
  • REVIEW RATING 4/5

recived phonecall saying that our booking for frigerias in provence france was cancelled .. booked and confirmed at beginning of the year 2015 .. cancelled the week 31 . all taken leave ... arranged for dogsitter .this is not acceptable... rci deft lost points in customer service.. now offered sardegna or spain ... we opted for provence,spain because we prefer to travel by car ...now we are at... Read more

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  • May 29
  • Hotels and Resorts
  • Palmdale, California
  • Timeshare
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

Do not buy from this fraud. It is a huge scam and should be shut down and principals jailed. Read more

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They are ripping our money Alsaiari Add comment

  • May 12
  • Hotels and Resorts
  • San Diego, California
  • 1
  • 1
  • 149
  • REVIEW RATING 4/5

Horrible company. They invoice and then will charge a late fee when you are not late. I pay to them but it takes 2 days to clear my bank but they have authorization from my bank. They will charge a late fee. Then it is difficult to use web page. When I call for reservation help they tell me of an outstanding charge that we have never been billed for. Very dishonest compsny. We are older and don't... Read more

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