I hate RCI. It is indeed a scam and every good thing that you are told at the initial presentation has an even higher price to pay.
In trying to use my points toward a flight, the website failed me. When I tried to use it the next day, flight prices had skyrocketed. I still booked my flight, which only used about half my available points. When I tried to book another flight, the website said I had 0 points, which was untrue. I am a RCI Platinum member and I own at a resort with 122,000 yearly points and have 61,000 points for use, and I only used 31,000. I called, waited about 20 minutes, and spoke to a rep who said he would have to transfer me to get the issue resolved. Waited another 10 minutes, and the line hung up on there end. Called back, waited another 20 minutes, and the representative said that the person assigned to my case was now GONE, and I will have to wait until tomorrow (when prices may have changed AGAIN) to get my issue of missing points resolved.
Nowhere on the website does it say anything about them putting a hold on the remaining points. The website also says that I am to conduct as many transactions as I would like.
I am absolutely outdone that I have to go through this much trouble for a program that I'm paying so much for. Stay as far away from RCI as possible.
More Review Details
- Product or service
- Rci Points
- Review category
- Hotels and Resorts
- Review rating
- 5 out of 5
You May Also Like
- "We booked our "resort" in Myrtle Beach. When we got there we went to our room. Expecting something nice, I got a 2 bit motel room with no..."
- "Public Advisory not for family and children! #####Avoid Value Place Plainfield,IN 46168 Avoid###### Value Place aka Woodspring Suites 6295 gateway blvd. Plainfield,IN 46168 ValuePlace Plainfield Indianapolis and nationwide are all bad places! Value Place..."
- "I have visited many Motel 6 hotels over the years. I am staying at a neighborhood motel 6 due to home renevations / remodeling. This is by far the worst..."
- "Bought a Curio cabinet over the phone after we saw it in the store and decided to pick it up ourselves - and were NOT told , that in case..."
- "I have used SS a few times and have been very happy with the jobs they've done. This last time, the dog was sick and made several vomit,..."
- "i had a terrible experiance with lilly.. she promised a good time instead she stole my wallet. highly don't recommend this chick. she's just a sketchy provider. she's unhygenic, the..."
- "Crafton police department does not like the handicapped people actually the crafton police are friends with most people on bradford ave one police officer sleeps with a woman occasionally..."
- "Trying to say my zip code wrong but this is my zip code 70114 it won't except it..."
- "Last Sunday we went to Lumber Liquidators to purchase some flooring. We got there and the salesperson was alone and it was fairly busy. He spent quite a bit of..."