We had this timeshare for 3 yrs and finally went to use it. Searched for a vacation on the website for quite awhile on Friday 7/21/17. Searching for Hawaii islands a year in advance of travel and nothing but crappy options came up. I finally spoke with someone from RCI...Read more
No one is going to help you get out of timeshare for free. Be careful with the companies that ask for money up front. Make sure these companies have at least paid to be apart of the BBB. (even though the BBB is biggest scam too. youtube BBB 60 minutes for a good laugh)...Read more
I didn't like
- No availability and fees go up
On phone for extended time with limited results. Customer service rep seemed incompetent. Incapable of even spelling Yellowstone. Then asked if I wanted a hotel in the town I live in. Strongly suggest Wyndham improve customer service or quit using RCI as a selling...Read more
Short Review on December 15, 2016
I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten everything we have asked for, couldn't be happier.
Rci Timeshare Customer Care Review
We have enough points saved up to go anywhere in the world but everywhere my wife and I pick to go unavailable. We personally think they are full of ***. My wife was on trivago while we talked to the RCI rep and everywhere the rep said was fully booked trivago said was available. RCI is lying to us and probably lied to you.
Short Review on May 12, 2016
I also find that RCI continues to change additional fees every time you attempt to use tour trading power points! It is such a scam. I would recommend that you use ANY other exchange program!
Other Product Review
Did not get what I paid for. I will not use again.
I purchased a trip to Cancun through RCI. My work situation changed, so that I could no longer go at the scheduled time. I called 6 weeks prior to departure to reschedule the trip. The RCI phone messages I heard were to call back at another time, the person I was...Read more
RCI is a waste of money!! You pay for a membership to have "points" but then they limit the amount of points you can use on different things. I was looking to use my points for a hotel AND rental car through RCI Travel and that didn't happen. They only let you use a...Read more
I am a long time Platinum and weeks member. Even on a 'good' day the website is as slow as molasses. It has recently gotten even worse. 1. The website is a piece of ***. Tried to renew my membership yesterday, it crashed but still charged my credit card without sending...Read more
I didn't like
- Low quality website that is pocked with errors
Bad service! First they say everything is free. No one mention about time share, it was just a tour. The dude was so nice, took us out to eat, paid for everything. Show us the rooms(condo) which was really nice.. he tried to talk to us about buying it.. after my...Read more
DO NOT EVER PURCHASE TIMESHARES...EVER! Have made many attempts to book vacations with RCI. Properties are never available when and where you need them. Complete lie by the timeshare salesperson as to their flexibility and availability. If you are not booking several...Read more
My time share is through rci i want to sell my time share in Arizona as i bought another one in Maine however its website is slow on my phone its slow on computer and tablet so its not device and i used phone on lte and 5 wifi places including public and private wifi...Read more
I didn't like
- None responsive to calls
I went in on RCI's website and it was to good to be true. No problem just booked and site said reservation approved. No charge except a friend was going with me so paid $69 fee for her. Printed reservation, bought a plane ticket for $500 and off we went to Hardrock...Read more
I didn't like
- Website deceptive
- Empty promises
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