This is the most F'd up company I've ever had the misfortune of falling for. Any and every attempt to book a vacation was met with "not available".
We tried to line up a vacation in Hawaii... I know, it's one of the most popular spots... but we started 10 months ahead of time and they put us on a "preferred partner" list which means basically they put us on a looping email that we got about every 6 weeks or so that always said the exact same thing, that they were looking but still hadn't found anything yet. We finally decided to bite the bullet and call it a life lesson, we bought out.
We basically threw all of the money in the sewer, never to be seen again. We got written and email confirmation of our settlement and termination of membership. Then, we started getting threatening letters that they were going to send us to collections because we were behind on our membership payments! Today (Saturday) we get a knock on the door and my husband had to sign for receipt of another collections threatening letter!
The worst decision we've ever made!
Do not fall for any of it, it's bull! Save your money and go on trips when you feel like it.
Product or Service Mentioned: Rci Timeshare Vacation Ownership.
Reason of review: Return, Exchange or Cancellation Policy.