Hilton Head Island, South Carolina
Not resolved

I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again.

This is not my first time; I have been a member for over 20 years. It has gotten so bad, my wife and I would rather not to even deal with it. It is one huge frustration. It is so mush earlier and user-friendly to simply use Booking.com or a host of other sites to find accommodations.

When I went to the chat room, the RCI representative didn't help me, only suggested I download Google Chrome and start over. No thanks!

Product or Service Mentioned: Rci Timeshare Website.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Rci Timeshare Cons: Website.

  • Rci Website
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