9998 N Michigan Rd, Carmel, IN 46032, USA
Not resolved

Scheduled to go to Glacier National Park in Montana - yes the one that's on fire -and called about options. Short answer, there are none.

With Going to the Sun Road, closed, Sperry Chalet burned to the ground, Lake McDonald Lodge inaccessible, West Entrance closed, and over 15,000 acres scorched, RCI insists "it's policy NOT to refund either points used or exchange fee ($299.00). When asked about effects of recent hurricanes, same BS answer - policy that you are not given any options as long as the resort is open.

So you get to choke on smoke filled air, see nothing as there are evacuations taking place, or lose your points & $$$ on the exchange. I don 't know if there are any reputable exchange services, but RCI is NOT one of them!

Product or Service Mentioned: Rci Timeshare Room Booking.

Reason of review: Return, Exchange or Cancellation Policy.

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