I am a long time Platinum and weeks member. Even on a 'good' day the website is as slow as molasses.
It has recently gotten even worse. 1. The website is a piece of ***. Tried to renew my membership yesterday, it crashed but still charged my credit card without sending a confirmation or posting the renewal to my account.
2. Tried to run a search 4 times the past 2 days, at the last step they all crash. "RCIS-XXXX-100045 : We are experiencing technical difficulties and apologize for the inconvenience. Please try again later." 3.
Tried to send an email complaint, the piece of *** crashed when I clicked on Submit. "Request post not supported". 4. Oh and the Live Chat doesn't work either.
For all the money you charge us this is a PATHETIC PIECE OF ***!!! A high school kid could pull together a better website then this.
Product or Service Mentioned: Rci Timeshare Website.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Rci Timeshare Cons: Low quality website that is pocked with errors.