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2.1
Details
I have a one week deposit that is pending verification with RCI from my home resort Peppertree Tamarack in Mirror Lake, Wisconsin Dells. I was chatting on line on two separate occasions with RCI Employees about the pending verification of the maintenance fees on my...
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Review
#1609290 Review #1609290 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Poor customer service
Loss
$120
Preferred solution
Price reduction
1.0
Details
My husband made a reservation for our summer vacation. I realized that it was the wrong week. I went online and attempted to change the date. Since I don’t normally do this I couldn’t figure out how to do it. I called customer service and spoke with a rep who helped me...
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Review
#1510631 Review #1510631 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care

Pissed off customer | Rci Timeshare in Parker, Colorado

I am on hold right now - told I could reschedule a trip I have through one of their packages. They are trying to charge me yet again -this time $400!! Still on hold 62 minutes now!!!! Never do anything with RCI. They train thei employees to view every call as an excuse to extract more and more money!! They suck!!! Really not so organized crime
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Review
#1431018 Review #1431018 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution

Horrible Cutomer Service | Rci Timeshare

2.0
Details
Spent over 2 hours on the phone trying to get help booking a vacation! Completely unreasonable
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Review
#1340323 Review #1340323 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
I have contacted Jose Luis Rodriguez and others at Krystal Vallarta for the last six months to show them by Federal Reserve statements that the maintenance fees have been paid to their designated contractor. An error was made by their contractor (check was read...
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Review
#1291879 Review #1291879 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Problems with payment
Loss
$200
Preferred solution
$200 credited to my Maintenance Account at Krystal Vallarta
Latest one....CS will not transfer to a supervisor - he (Armando) hasn't hang up on me yet - I have him on speaker phone - waited for over 2 hrs....Still waiting..... In Oct 2017 - They tried to rip me off $1500 - got it resolved in Jan 2018. In March 2018 - When...
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2 comments
Anonymous
#1487875

The RCI sales people get to buy a lot of nice homes and boats by cheating nice people like us.

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Review
#1236677 Review #1236677 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Problems with payment
If I could give a negative 5 stars, I would. I just spoke with a supervisor about why I lost a resort exchange opportunity.I was told that when I was on the site and speaking to one of their representatives, the person told me that I should get out so that she could...
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Review
#1211356 Review #1211356 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Poor customer service
On phone for extended time with limited results.Customer service rep seemed incompetent. Incapable of even spelling Yellowstone. Then asked if I wanted a hotel in the town I live in. Strongly suggest Wyndham improve customer service or quit using RCI as a selling point...
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Review
#1049273 Review #1049273 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Bad quality
Loss
$217
Preferred solution
Let the company propose a solution
1.0
Details
Bad service!First they say everything is free. No one mention about time share, it was just a tour. The dude was so nice, took us out to eat, paid for everything. Show us the rooms(condo) which was really nice.. he tried to talk to us about buying it.. after my husband...
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2 comments
Anonymous
#1317621

TIME TO CHANGE LAWS ON RCI & THE RIP-OFF OF EVERY DAY PEOPLE. TIME FOR CLASS ACTION LAWSUITS ON RIP-OFF VACATIONS CLUB BUSINESSES & UNGODLY ACTIONS OF UNGODLY PEOPLE ONLY OUT TO RIP US OFF PEOPLE OUT FOR AN HONEST VACATION AND A WELL NEEDED VACATION FROM OUR RIP-OFF UNGODLY EMPLOYERS OR SSD OR RETIREMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Review
#1010039 Review #1010039 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Poor customer service

Contact Rci Timeshare Customer Service

Website:
www.rci.com
Mailing Address:
9998 North Michigan Road
Carmel, IN 46032
Phone:
(800) 338-7777
All Rci Timeshare Contacts

Rci Timeshare Reviews

  1. 35 reviews
  2. 12 reviews
  3. 4 reviews
  4. 4 reviews
  5. 0 reviews
Rci Timeshare reviews
RCI is the biggest scam and a total waste of money that you will never ever see the end of if you get involved with this time share.They sold us a timeshare that we couldn't use due to not having enough points, so then they tell us to upgrade - guess what with 105,000...
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Review
#921421 Review #921421 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Pricing issue