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I just spent 2 hours on the RCI website trying to find some accommodations for August 2019 for two family members. I tried with and without filters and as I maneuvered through the website, I ended up in one big continuous loop time and time again. This is not my first...
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Company wrote 0 private or public responses to the review from Nov 30.
1.5
I didn't like
  • Website
#1411983
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Rci Timeshare - Emergency no room

The office to get my room is closed after coming straight from the airport. Rci isn't answering.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 28.
#1409473
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I put a search in for a resort in St. Lucia in February of 2018. I have not received a conformation for the searched resort. I feel this is ridiculous I pay a lot of money for maintenance fees and also pay RCI. I should be able to get the resort I'm trying to exchange...
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Company wrote 0 public responses to the review from Oct 26.
2.0
I didn't like
  • No availability and fees go up
#1389180
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Rci Timeshare - See below.

Did not intend to register a complaint. I had a question about a time share I might buy
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 15.
#1382083
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Rci Timeshare - Trying to join RCI

I got disconnected on first call and he was not patient. Second call was more informative but both representative were too young to have any patience skills. You need to hire patidnt, more helpful people. They spoke really fast, like they just needed to tend to the next caller. No congeniality at all! But at least the second person was informative - just needed to allow down.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 08.
#1376637
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Rci Timeshare - Horrible Cutomer Service

Spent over 2 hours on the phone trying to get help booking a vacation! Completely unreasonable
Company wrote 0 public responses to the review from Aug 27.
2.0
Details
Customer service
Price Affordability
Staff
Value for money
#1340323
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I have been an RCI owner at the Lawaii Beach Resort for 20 years. A year and a half ago, I was unable to get a reservation at my own resort and they put me up in a "comparable resort," the Kona Pai. The resort had mice in the walls, mice in the pool --and the room was...
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Company wrote 0 private or public responses to the review from Jul 06.
#1297553
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I have contacted Jose Luis Rodriguez and others at Krystal Vallarta for the last six months to show them by Federal Reserve statements that the maintenance fees have been paid to their designated contractor. An error was made by their contractor (check was read...
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Company wrote 0 private or public responses to the review from Jun 29.
#1291879
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This is the only bank that charges to bank your asset, charges to use the banked points and then keeps everything if the time limit expires. Try to find any resort worth traveling to and and there is always a catch or extra charges. Don't even bother trying to find a...
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Company wrote 0 public responses to the review from Jun 18.
#1282257
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This company has called me many times trying to get me to attend a timeshare presentation in Las Vegas. I always tell them no and to take my name off their calling list. They use various numbers to call me so I cannot block their number. The most recent time, June 5,...
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Company wrote 0 private or public responses to the review from Jun 06.
1.0
I didn't like
  • Telemarketing calls
#1273299
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