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Paid over $900 for this absolute rip off. Came back from a cruise in march on the Royal Caribbean 'voyager of the seas" 14 days and it cost $1600. This mob want over $5000 for seven days. This is RCI's biggest scam yet. All the cruises are double the normal...
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13 comments
Anonymous
#1756376

Their website has been terrible for 25 years and now you can not get an exchange to a nice place with the beach on site but they will be happy to sell you one as an extra vacation.Wyndham is taking over and they don't care because they don't have to.

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Review
#411260 Review #411260 is a subjective opinion of poster.
Loss
$900

Don't Even Sit Thru Sales Pitch | Rci Timeshare review from Las Vegas, Nevada

1.0
Details
In Vegas at Silverton got suckered into 90 minute RCI timeshare pitch for 3 day free future stay and $150.00 giftcard. 4 hours later the torture ended. The kind and lovely things they said to us turned hostile. They turned into angry monsters. They hinted at the fact we wasted their precious time. They separated us and began badmouthing the other party.
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Review
#1732642 Review #1732642 is a subjective opinion of poster.
Service
Rci Timeshare Timeshare Selling
1.5
Details
We had two 2 bedroom units for the week of Nov.24 - Dec1st. We have been in timeshares all over the world for over 30 years. This was the worst place we have ever encountered and the first time I have complained. The first unit (103) was overall not clean so we asked...
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Review
#1722092 Review #1722092 is a subjective opinion of poster.
Service
Rci Timeshare Room Booking
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Ask if renovation are scheduled at time of your stay | Rci Timeshare review

1.0
Details
I should have been notified of construction being done at the facility. I could have went to one of their four other facilities in Pompano Beach Florida. now I have to deal with construction at my facility while on vacation with my girl.
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Review
#1709656 Review #1709656 is a subjective opinion of poster.
Product
Rci Timeshare Hotel Facility
Cons
  • Sticking us with construction isses
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
2.6
Details

Update by user Oct 09, 2019

We'd settle for a refund of $12,000.We've had no response from our many customer service contacts about the lying sales tactics and cancelation of our timeshare contract. We have also purchased a resort stay/cruise package and have not, as yet, received any information...

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Review
#1675631 Review #1675631 is a subjective opinion of poster.
Service
Rci Timeshare Timeshare Selling
Cons
  • Lousy customer service
  • No washing machines or dryers in unit
  • Not near beach or other attractions
Reason of review
deceitful sales practices (Lying) and horrible customer service rectification
Loss
$15000
Preferred solution
Full refund
Tags
  • Dishonest Sales Person
2.1
Details
I have a one week deposit that is pending verification with RCI from my home resort Peppertree Tamarack in Mirror Lake, Wisconsin Dells. I was chatting on line on two separate occasions with RCI Employees about the pending verification of the maintenance fees on my...
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Review
#1609290 Review #1609290 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care
Reason of review
Poor customer service
Loss
$120
Preferred solution
Price reduction
The first (and only) time I used RCI I booked a Cost Saver tour of the UK and Ireland tour in September 2019. At the time of booking I said I did not want to use my points as the discount I was going to receive using the points was next to nothing. When the transaction...
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Review
#1541490 Review #1541490 is a subjective opinion of poster.
Service
Rci Timeshare Room Booking
Reason of review
Poor customer service
Loss
$9
1.0
Details

Update by user May 14, 2019

Still no response. I informed the Better Business Bureau, they tried contacting Reserve Membership, and they too never heard back from the company. The company may or may not be out of business -- their location closed and their website is closed, but I still get...

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Review
#1514371 Review #1514371 is a subjective opinion of poster.
Service
Rci Timeshare Platinum Membership
Cons
  • Being ripped off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$4500
Preferred solution
Full refund
1.0
Details
My husband made a reservation for our summer vacation. I realized that it was the wrong week. I went online and attempted to change the date. Since I don’t normally do this I couldn’t figure out how to do it. I called customer service and spoke with a rep who helped me...
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Review
#1510631 Review #1510631 is a subjective opinion of poster.
Service
Rci Timeshare Customer Care

Don't do it! | Rci Timeshare review from Richardson, Texas

1.0
Details
RCI is a rip off. Booked a cruise and found out I paid more than what I would have paid by booking wit the cruise directly. They have poor customer service as well. Keep your money!
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Review
#1476785 Review #1476785 is a subjective opinion of poster.
Service
Rci Timeshare Room Booking
Cons
  • Been on hold for about an hour
  • None responsive to calls
  • Lies they told
Reason of review
Pricing issue
Loss
$300
Preferred solution
Full refund
Tags
  • Travel brokers
  • OnLine Booking
  • Combining Deposits

Contact Rci Timeshare Customer Service

Website:
Mailing Address:
9998 North Michigan Road
Carmel, IN 46032
Phone:
(800) 338-7777
All Rci Timeshare Contacts

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RIP OFF | Rci Timeshare review from Irvine, California

We bought this so called 'RCI timeshare" about 2 years ago and up until now we haven't been able to use it. They said that for extra vacations we only had to pay no more than $499. This is a huge lie because every time we try book a room its almost $2,000 dollars. Also, they provide the date that you can book whatever is available even if you're truing to book 12 months in advance. Honestly, if I would of read all the bad reviews they have we would of NEVER bought anything thought these people. Very disappointed and this is just a RIP OFF.
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Review
#1471212 Review #1471212 is a subjective opinion of poster.
Service
Rci Timeshare Vacation Ownership
Reason of review
Not as described/ advertised
Loss
$7
Preferred solution
Full refund