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Week 35 @ Newport On Shore , Newport RI was put up for rent on February 16, 2016. Contract was signed by owner. NO ONE ever got back to us re: rental. We were told when we contacted RCI that we should contact Wyndham Vacation Ownership 2 weeks before to confirm rental...
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#920502
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Well, I guess I do not have the vacation I thought I booked months ago! Since it is supposed to take place in 2 weeks, it doesn't look good! I am a reasonable person but don't lie to me! We booked Inn Seasons in Ogunquit for a week that RCI told us was available. It...
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either their vacation exchange points are too much or if you catch a sale, then the transaction fee is too much. Last call prices are about $279.00, with no points used. Found sale on exchange points as low as 7500 pts, but transaction fees are $219.00. Can not...
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Fayetteville, New York
#852028
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Other Product Review

Rci Timeshare
#637631
1.8
Details
They are ripping our money Alsaiari
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Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Website

Timeshare Points Review

Rci Timeshare
#634789
Conned into buying points for a timeshare experience. Could never use them up to 6 months out or at the locations promised. This timeshare predator should be closed as it operates fraudulently. Then they want to sell you more points for non-existent availability. Do not do business with these predators.
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Room Booking Review

Rci Timeshare
#607507
My husband and I used a percentage of our points to book a hotel room. There is a lowest price guarantee on the room I reserved through rci. I found a better room at a cheaper rate and they are refusing to honor the money back guarantee. I will never book a room thorough rci again.
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Rci Timeshare Customer Care Review

Rci Timeshare
#526089
Horrible customer care! Changed our rsvp for 2 to one person. Got to the airport and had to pay over $1000 to go on vacation. They had a $400 credit for airfare that they wouldn't release. These times shares are made worthless by the terrible customer service.
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I offloaded my RCI property (formerly Sunterra, formerly Epic) years ago. I had to pay to do so. Now my name is somehow still in their system and I get calls every week trying to sell me more of their worthless product. As soon as I make mention that I would like to...
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Anonymous
Anonymous

Hi, thank you for bringing this matter to our attention. RCI does not sell timeshare and the activities of this entity have not been authorized by RCI. Please email us at talk...

1.0
I didn't like
  • Fact that this operation is allowed to operate legally
#844328
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RCI SUCKS! On our first reservation we tried to do a simple hotel booking through them and they royally screwed it up. We had requested a 2 bedroom suite in Peoria, Arizona at the Holiday Inn Express and Suites. On the site it said 2 bedroom with 1 king but did not...
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Anonymous
Anonymous

They won't give refunds. They always try to talk you into a discount or credit to your plan. I'm like ok i want to go to Arizona....they say ok because you're such a great cus...

Anonymous
Anonymous

Hello,We are very sorry to hear of your experience. RCI provides an exchange program for owners of vacation time who wish to trade for other locations and/or travel dates. We ...

WE VISITED THE BELOW RESORT on 2/21-2/28-16. Was told to get discount tickets we must listen to a 90 minutes presentation. WE DID, Was told we must eat but we weren't hungry. Told him we were tired and my husband was ill, he has alehimizer and he became very upset;...
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3.6
I liked
  • Housekeeping and front desk staff
I didn't like
  • Customer experience
#829186
Reply to reviews
They keep calling me saying they have something to do with southwest airlines. Every time I tell them I am not interested and hang up. However, this time I told them I want interested and the girl just started saying F$%# you F$%# you F$%# you over and over again. ...
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1.0
#801542
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DO NOT EVER BUY A TIMESHARE. AND IF YOU DO, DO NOT JOIN RCI. ONCE YOU JOIN RCI THEY THINK THEY OWN YOUR TIMESHARE. THESE PEOPLE CHARGE YOU A FEE TO BOOK YOUR RESORT, WHICH YOU OWN. THEN THEY CHARGE YOU A EXCHANGE FEE IF YOU WANT TO GO TO A DIFFERENT RESORT. AND WHEN...
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#801386
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Trying to find an RCI timeshare for a trip to the Traverse City area in Michigan. RCI told me that they don't have ANY in all of Michigan for the late July-early August period. Yet, when I go to the VRBO site, I can find a list of 81 available, just in the Bellaire...
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#786280
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Following my July 2015 stay at the Worldmark facility in LasVegas and allowing myself to be convinced to upgrade my timeshare I have not received assistance in clarifying some details of the transaction. The Representive who assisted me now ignores my calls and have...
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2.7
I liked
  • Housekeeping and front desk staff
I didn't like
  • None responsive to calls
#773725
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